Returns & Exchanges

We want you to feel confident shopping with us. Full-price merchandise may be returned within 14 days of delivery for online orders or within 14 days of purchase for in-store orders.

Return Eligibility

To qualify for a return, merchandise must be:

• Unworn, unwashed, and unaltered

• Free from stains, odors, pet hair, and signs of wear

• Returned with its original tags attached

• Accompanied by a receipt or other proof of purchase

Items that do not meet these conditions may be refused and returned to the customer.

Online Returns

To begin an online return, email hello@thistimetomorrowphilly.com within 14 days of delivery. Please include your order number and the item you would like to return.

Once your return is approved, you may purchase your own tracked return postage or request a prepaid shipping label from us. When we provide a prepaid label for a standard return, the cost of the label will be deducted from your refund.

Approved returns must be mailed within seven days of receiving return instructions. Packages sent without prior approval may not be accepted.

Returns should be sent to:

This Time Tomorrow
1624 E Passyunk Avenue
Philadelphia, PA 19148

Customers are responsible for merchandise until it is delivered to us. We recommend using a trackable shipping service.

In-Store Returns

Eligible online and in-store purchases may be returned free of charge at our Philadelphia shop during regular store hours.

Please bring the merchandise and your receipt or order confirmation.

Exchanges

We are happy to arrange exchanges when the requested item or size is available.

In-store exchanges are free. For mailed exchanges, the customer is responsible for returning the original item. We will cover standard domestic shipping for one replacement item.

Because we carry limited quantities, we cannot guarantee that a replacement size or style will remain available. Contact us as soon as possible, and we will hold an available replacement while your approved return is in transit.

Sale and Final-Sale Merchandise

A discounted item is returnable unless it is specifically marked Final Sale on the product page, price tag, or receipt.

Items marked Final Sale cannot be returned or exchanged.

Gift cards, altered merchandise, custom orders, special orders, private lessons, and completed services are final sale. For hygiene reasons, worn earrings and intimate apparel are not returnable.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. Contact hello@thistimetomorrowphilly.com promptly if an item is damaged, defective, or different from what you ordered.

Include your order number and photographs of the item and packaging. When we have made an error or an item arrives damaged, we will cover the reasonable cost of returning it and arrange a replacement or refund.

Refunds

We will notify you after your return has been received and inspected.

Approved refunds will be issued to the original payment method within five business days. Your bank or credit-card provider may require additional time to post the refund.

Original shipping charges are not refundable unless the order was damaged, defective, or incorrect.

Purchases made with a gift card will be refunded to a gift card.

Questions may be directed to hello@thistimetomorrowphilly.com.